General Support

Herman Vedder is a senior scientist at AgroCares. Passionate about spectroscopy, he spent 35 years using and developing this technology to analyze feed, soil or leaf samples. Over the years, he spe...

Our population is growing rapidly, creating a much bigger need for food, while climate change and poor soil management has already affected large areas around the world. As a result, the need for t...

We developed a new sub-sampler. This will replace the current Crusher.  The first step for a LiaB sample is to reduce the size for analysis. This size reduction is done before the drying process.  ...

1. Create an account  Before you start buying the new scanner and/or subscription, you first need to create an account.Via the webshop (https://webshop.agrocares.com/) you will be able to create a ...

When we ship your order, you will receive an E-mail with a link to a track and trace code. If you didn’t receive an E-mail, please send a message via the ‘Submit a request’ button on the top right ...

The expression N/A means Not Applicable. A value is Not Applicable when it is considered to be inaccurate.  When is a value inaccurate? A value can be inaccurate for several reasons: Something we...

The African SoilCares scanner app generates a fertilizer advice based upon measured macronutrients and crop specific needs.  A full scanner report comprises six parts, these are: (1) General inform...

The tab “My Labs” shows the labs that are registered under your profile. By single click on the tab you get access to the Lab page for the overview of available credit for the lab.    Double click...

Reported orders are shown in the tab 'Reports'. Navigate to the Report section. There you can see all your reports sorted by creation date (latest first). Click on the three dots and select if you ...

The portal shows the status of your orders via the tab 'Analysis tracking'. Check the sub menu 'Orders with missing scans' to get an overview of all soil orders that have not been reported. This ov...