AgroCares Support
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Activity overview
Latest activity by AgroCares Support-
AgroCares Support created an article,
FTP Uploader error
The FTP upload problem occurs occasionally observed on the LiaB scanning laptop and XRF computer screen. The warning message shows in the uploader dialog box as shown below; What causes the er...
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AgroCares Support created an article,
Outlier soil samples
What is an outlier? In statistical terms, an outlier is a data point that goes far outside the average value of a group of statistics while in a more general context, it is an individual that is ma...
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AgroCares Support created an article,
What to do in case of a broken scanner
If your Scanner is visibly broken, or you have the suspicion that some of the internal parts might be broken because the device is unresponsive, please fill in the below form and submit the form to...
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AgroCares Support created an article,
Log in Blocked User Error Message.
What is a'Blocked User Error Message'? A blocked user error message refers to an error notification received on an account that has been forcibly logged out by another phone user, (as shown in imag...
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AgroCares Support created an article,
Possible Bluetooth Connection Errors.
There are possible Bluetooth connection errors that can occur when pairing the scanner, (C, D, E and F series), with the AgroCares Scanner solution application. These errors are listed below. Scan...
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AgroCares Support created an article,
Why both MIR and XFR for LiaB analysis
The alpha (MIR) and XRF instruments are two different methodologies of analysis that are complementary and not overlapping: x-ray fluorescence (XRF) is an elemental method, measuring the elemental ...
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AgroCares Support created an article,
Renaming alpha scan files
When scanning samples with the Alpha (MIR) the barcode is automatically registered and identified by the Alpha program and the portal. However, due to rare and specific circumstances it can occur ...
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AgroCares Support created an article,
Tips for optimizing Scanner battery life and lifespan
“Battery life” is the amount of time your device runs before it needs to be recharged, while “Battery lifespan” is the amount of time your battery lasts until it needs to be replaced. Optimizing bo...