General Support

Charge your scanner as follows: Charging the scanner for the first time Charge the scanner for at least 18 hours on a 1 ampere power socket. If the ampere output is below 1 the charging time is do...

What is ‘calibration’Calibration is the process of collecting samples both to define and broaden the applicability of a model. Calibration can be either incorporating an initial large set of sample...

Each AgroCares product requires a license key. When a user has more than one license, i.e., they want to access more than one AgroCares product, then they are issued with a different license key. E...

Synchronization is a functionality in the application. This functionality enables the user to push or pull data from the system. Synchronization can be used or is automatically performed in the fol...

Please find attached the PDF of the Getting started with the AgroCares Scanner E series

This document provides guidelines on how to perform a comparison study of the FeedCares Solution with a tabletop NIR using local feed samples.  Using NIR technique for feed analysis is a common pra...

  First download the AgroCares Scanner solution app in Play Store or Apple Store for Android/iOS. Open the AgroCares app. If you do not have an account yet, you can register by clicking on the “Sig...

If your Scanner is visibly broken, or you have the suspicion that some of the internal parts might be broken because the device is unresponsive, please fill in the below form and submit the form to...

What is a'Blocked User Error Message'? A blocked user error message refers to an error notification received on an account that has been forcibly logged out by another phone user, (as shown in imag...

There are possible Bluetooth connection errors that can occur when pairing the scanner, (C, D, E and F series), with the AgroCares Scanner solution application. These errors are listed below. Scan...