Check the progress of your orders

The portal shows the status of your orders via the tab 'Analysis tracking'. Check the sub menu 'Orders with missing scans' to get an overview of all soil orders that have not been reported. This overview contains all newly created barcodes for which no scans have been uploaded yet (status is New), and all barcodes for which one or more scans were uploaded (status is Analysis in Process). 

Orders that have error notifications are indicated by the plus sign symbol (+) in the error details column and will require extra attention.

Click on the plus sign symbol to read the error description and instructions given to correct the error. Take note of the sensor from which the error arises; Alpha or XRF. Orders that are corrected and receive a report will disappear from the list.

The checked boxes in the Alpha column and XRF column show how many accepted scans have already arrived. This will help you to determine how many scans you still have to send. The example below shows that order BBBON00046A24 has received 1 XRF scan and 0 alpha scans, and that sample BBBON00885A23 received 1 accepted Alpha scan 1 XRF scan.