General Support

It can be that the alpha PQ test is not accepted. One reason for failing the PQ is when the internal humidity of the alpha is too high. Hence, you need to change or dry the desiccant in order to lo...

 Why Dust Filter Maintenance Is ImportantIt is important to keep the dust filter of the XRF clean. The XRF generates heat during operation. Dust filters ensure proper airflow to keep the system coo...

This table contains the minimum requirements of the Fritsch ball mill.  Additional information: Grinding without the sample covering the 10 balls will damage the balls and grinding bowl.Ther's over...

This table contains the minimum requirements of the Alpha -R Drift module.   

This table contains the minimum requirements of the XRF sensor.  Please note: After unpacking, or when the instrument has not been used for a long time, leave the instrument for 2 hours to get accl...

 While operating the XRF, you may encounter the following error:“A safety error has occurred. The HT generator has been shut down by the safety circuit. To reset the safety circuit, do the followin...

The mechanism that allows the Fritsch to switch between sample pots can get blocked. This is usually caused by dust, and easy to fix. Cleaning the inner part of the Fritsch on a regular basis will ...

The process of going from a fresh sample to a soil analysis report is explained in different articles. Here, you can find an overview of the articles that describe each step in an easy way. Click o...

When logged into the new portal: https://portal.agrocares.com, navigate to 'reports' tab in the main menu, filter the reports based on your wished criteria, select the reports by checking the box a...

It is important to keep the mirrors in the Alpha clean. We analyse the soil by the reflection of the soil surface, dusty mirrors will scatter the reflection and reduce the quality. Dusty mirrors wi...